High-Level Principles on Financial Consumer Protection

Subject Area	Financial Regulation and Supervision
Issuing Body	Organisation for Cooperation and Economic Development (OECD)
Date of Issuance	4 November 2011
Location	http://www.oecd.org/dataoecd/58/26/48892010.pdf
Summary Description	The purpose of the high-level Principles on Financial Consumer Protection is to assist G20 countries and other interested economies to enhance financial consumer protection.
Detailed Description	The Principles, which are voluntary and designed to complement existing international financial principles or guidelines, are applicable across all financial market sectors. They cover ten key areas: legal, regulatory and supervisory framework; the role of oversight bodies; the equitable and fair treatment of consumers; disclosure and transparency; financial education and awareness; responsible business conduct of financial services providers and authorized agents; the protection of consumer assets against fraud and misuse; the protection of consumer data and privacy; complaints handling and redress; and competition.
International Endorsement	The high-level Principles were endorsed by the G20 at the Cannes Summit (4th November 2011) and by the OECD Council as a Recommendation (17 July 2012).